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Marija Mladenović2021-04-01 09:57:422021-04-01 09:57:42Korporativna kultura i odnosi sa vašim korisnicima
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Marija Mladenović2021-03-04 11:00:452021-03-04 11:00:45Kako da izbegnete loš korisnički utisak
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Marija Mladenović2021-01-27 12:15:272021-01-27 12:15:55Razmišljaj kao KORISNIK ili zatvori posao
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Marija Mladenović2020-12-01 11:54:252020-12-01 11:54:255 saveta za izgradnju kulture korisničkog servisa
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Marija Mladenović2020-09-29 09:33:092020-09-29 09:35:05Pobednička kultura izvrsnosti u korisničkom servisu
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Marija Mladenović2020-07-24 10:14:422020-07-24 10:14:42Značaj oporavka od servisne greške
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Marija Mladenović2020-06-09 09:05:402020-06-09 09:05:40Zadržite lojalne korisnike!
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Marija Mladenović2020-04-15 14:10:532020-04-15 14:10:53Najveće predrasude korisničkog servisa
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Marija Mladenović2020-02-21 13:41:522020-02-21 13:41:52Izvrstan korisnički servis u pet mentorskih koraka
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Marija Mladenović2020-01-03 15:06:232020-01-03 15:06:23Korisnički servis u mobilnom dobu
