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Marija Mladenović2021-10-12 09:26:042021-10-12 09:26:04Vežba za unapređenje korisničkog servisa
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Marija Mladenović2021-09-01 09:54:392021-09-01 09:54:395 načina da smirite nezadovoljnog korisnika
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Marija Mladenović2021-06-08 09:17:082021-06-08 09:17:08Vežba za unapređenje korisničkog servisa
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Marija Mladenović2021-05-11 10:27:082021-05-11 10:27:08Šta stoji u pozadini ljutitog korisnika
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Marija Mladenović2021-04-01 09:57:422021-04-01 09:57:42Korporativna kultura i odnosi sa vašim korisnicima
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Marija Mladenović2021-03-04 11:00:452021-03-04 11:00:45Kako da izbegnete loš korisnički utisak
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Marija Mladenović2021-01-27 12:15:272021-01-27 12:15:55Razmišljaj kao KORISNIK ili zatvori posao
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Marija Mladenović2020-12-01 11:54:252020-12-01 11:54:255 saveta za izgradnju kulture korisničkog servisa
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Marija Mladenović2020-09-29 09:33:092020-09-29 09:35:05Pobednička kultura izvrsnosti u korisničkom servisu
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Marija Mladenović2020-07-24 10:14:422020-07-24 10:14:42Značaj oporavka od servisne greške
